Communication between utility providers and consumers should become more friendly, efficient and prompt. It’s a new concept of interacting with community.
Community support center provides:
Access to the information about your company
Prompt provision of information to consumers
Civil feedback to residents’ requests
Efficient communication with community without expenditures for equipment and staff!
Costs optimization for processing requests
Common service standard
Phone and online support for community. Round-the-clock receipt of residents’ requests by a shared service center.
Receipt of emergency requests followed by transferring them to relevant institutions
Advice on rates, fees and accounts
Prompt provision of information about debts and other important information in manual or automatic mode, by means of SMS and e-mails.
Receipt of feedback which will improve utility services operation in general
Professional support means efficiency and quality!
+7 495 739 21 15