Community support center

Community support center

Communication between utility providers and consumers should become more friendly, efficient and prompt. It’s a new concept of interacting with community.

Community support center provides:

  • Access to the information about your company

  • Prompt provision of information to consumers

  • Civil feedback to residents’ requests

Efficient communication with community without expenditures for equipment and staff!

Costs optimization for processing requests

Common service standard

Phone and online support for community. Round-the-clock receipt of residents’ requests by a shared service center.

Receipt of emergency requests followed by transferring them to relevant institutions

Advice on rates, fees and accounts

Prompt provision of information about debts and other important information in manual or automatic mode, by means of SMS and e-mails.

Receipt of feedback which will improve utility services operation in general

Professional support means efficiency and quality!

+7 495 739 21 15