Call-center

  • Operating 24 hours a day, 365 days a year
  • 150 workplaces
  • Digitization and archiving of documents and forms
  • Multi-channel system

Complex services for online shops

Scanning, digitization and archiving of documents and forms

Clients’ DB update

Multi-channel workplaces

Tip line, telemarketing

Help desk

Telephone polls

Omnichannel communication

Voice services

SMS

Web-chats

E-mail

Messengers

Social media

Benefits of our Call-center

Efficient communication with clients without expenses for equipment and staff

  • Reduce expenses spent for incoming calls processing
  • Receive and process web-shops orders
  • Acquire new clients, hold initial negotiations, create clients DB
  • Render voice and online support to clients
  • Help to retain clients and strengthen the company’s image
  • Integrate with your CRM
  • Provide with necessary information about products
  • Set up a greeting message and interactive menu
  • Use all channels to communicate with clients
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